Terms of service

Last updated: November 2025

1. Overview

This website is operated by CuP Alloys (Metal Joining) Ltd.

Throughout the site, the terms “we”, “us” and “our” refer to CuP Alloys (Metal Joining) Ltd. CuP Alloys (Metal Joining) Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms and Conditions (“Terms”). These Terms apply to all users of the Site, including browsers, customers, and contributors of content. Please read these Terms carefully before using our website.

By accessing or using any part of the Site, you agree to be bound by them. If you do not agree, you may not access the Site or use our Services. Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

2. Our Details

CuP Alloys (Metal Joining) Ltd

Registered in England No. 08541525

Registered Office: 154 Mandalay Rd, Pleasley, Mansfield, Nottinghamshire, NG19 7TJ

VAT Registration No: GB163 5703 12

Email: sales@cupalloys.co.uk

Telephone: 01623 707 955

3. Online Store

Terms By using this Site, you confirm that you are at least 18 years of age or have the consent of a parent or guardian. You may not use our products for any illegal or unauthorised purpose, nor may you violate any applicable laws in your jurisdiction (including copyright or export laws). Any breach of these Terms may result in immediate termination of your access to our Services.

4. General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason. You understand that your data (excluding payment information) may be transferred unencrypted across networks and adapted to meet technical requirements.

Payment details are always encrypted through Shopify’s secure payment system. You agree not to reproduce, copy, sell, resell, or exploit any part of the Service without our written permission.

5. Products and Services

We make every effort to display product information accurately. However, product descriptions, pricing, and availability are subject to change without notice.

We reserve the right to:

Limit sales to certain regions or customers
Discontinue products without notice
Correct errors, inaccuracies, or omissions

All products are sold subject to availability. Colours and images of products displayed on our website are for illustrative purposes only.

6. Pricing and Payment

All prices are listed in Pounds Sterling (£) and include VAT unless otherwise stated. Payment is due in full at the time of order. We accept major debit and credit cards, PayPal, and other methods as displayed at checkout. Shopify securely processes payments; we do not store full card details on our servers.

7. Shipping, Delivery & Risk

We offer Free UK Mainland Shipping with no minimum spend. Delivery times and options are shown at checkout. While we make every effort to deliver orders promptly, delivery times are estimates only and not guaranteed. Risk in the goods passes to you once delivered to the address provided at checkout.

8. Returns and Refunds

Please refer to our Returns Policy for full details.

In accordance with the Consumer Contracts Regulations 2013, you have the right to cancel most online purchases within 14 days of receiving your goods.

To initiate a return, please contact sales@cupalloys.co.uk . Returned goods must be unused, in original packaging, and in resalable condition unless defective or damaged.

Refunds will be issued via the original payment method once items are received and inspected.

9. Accuracy of Information

We aim to ensure all information on our Site is accurate and up to date. However, we are not responsible for errors, omissions, or outdated content. We reserve the right to modify the contents of this Site at any time without notice.

10. Third-Party Tools and Links

We may provide access to third-party tools or links (e.g., payment gateways, delivery partners, analytics providers). We are not responsible for third-party content or services and make no warranties regarding their accuracy or reliability. Your use of such tools or sites is at your own risk.

11. Personal Information

Your submission of personal information through our store is governed by our Privacy Policy and Cookie Policy , which comply with UK GDPR and the Data Protection Act 2018.

12. Prohibited Uses

You must not use the Site:

For any unlawful purpose
To violate any UK or international laws
To infringe our intellectual property or that of others
To harass, defame, or abuse others
To upload viruses or malicious code
To engage in unauthorised data collection or scraping

We reserve the right to terminate access for violations of these conditions.

13. Disclaimer of Warranties; Limitation of Liability

All products and services are provided “as is” and “as available,” without warranties of any kind, except as expressly stated. To the fullest extent permitted by law, CuP Alloys (Metal Joining) Ltd will not be liable for any:

Indirect, incidental, or consequential damages
Loss of data, profits, or revenue
Damages arising from your use or inability to use our Site or products

Nothing in these Terms limits your statutory rights as a consumer.

14. Indemnification

You agree to indemnify and hold harmless CuP Alloys (Metal Joining) Ltd, its directors, employees, agents, and affiliates from any claims or damages arising from your breach of these Terms or misuse of our Services.

15. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall continue in full effect.

16. Termination

These Terms remain in effect until terminated by either party. You may terminate them by ceasing use of the Site. We may terminate this agreement at any time if we believe you have breached these Terms.

17. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

18. Changes to These Terms

We may update or modify these Terms periodically. Changes take effect immediately upon posting to the Site. Your continued use of our Site constitutes acceptance of any changes.

19. Contact Information

Questions about these Terms should be sent to: sales@cupalloys.co.uk